Shipping policy
Thank you for choosing designsell.xyz. This Shipping Policy outlines the terms and conditions governing the shipping of orders placed on our website, operated by BYTECRAFT LLC.
1. Order Processing Time:All orders are processed within 2-3 business days (Monday to Friday, excluding major U.S. holidays). Orders placed after 3:00 PM ET will be processed on the next business day. During peak shopping seasons, processing time may extend to 3-5 business days.
2. Shipping Destinations:We primarily serve customers in the United States and offer shipping to most countries worldwide. If your location is restricted due to international regulations or logistical limitations, you will be notified during the checkout process.
3. Shipping Methods & Delivery Times:We offer Standard Shipping as our primary delivery method.
U. S. Domestic: Estimated delivery is 8-12 business days after order processing.
International: Estimated delivery is 14-23 business days after order processing. (Please note that we are not responsible for delays caused by customs processing.)
4. Shipping Costs:
Our Standard Shipping is generally FREE. The exact shipping cost (if applicable) will be clearly calculated and displayed at checkout before you complete your order.
5. Order Tracking:Once your order has shipped, you will receive a confirmation email with a tracking number. You can also track your package via the "Order History" section in your account. Please allow 24-48 hours for tracking information to update.
6. Customs, Duties, and Taxes (International Orders):For international orders, customers are solely responsible for any customs duties, taxes, and fees imposed by their country's customs authorities. These fees are not included in the order total or shipping cost.
7. Lost or Damaged Packages:If your package is lost or damaged during transit, please contact us at best@designsell.xyz within 30 days of the estimated delivery date. We will work with the carrier to investigate and provide a replacement or refund as appropriate.
8. Changes to Policy:We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
For any questions or concerns regarding your shipment, please contact us at best@designsell.xyz. We are always happy to assist you!